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17³Ô¹Ï Connect

About 17³Ô¹Ï Connect

17³Ô¹Ï Connect — a new platform managed by the 17³Ô¹Ï Connect team — is a tool that makes it easier for students to get connected to campus resources. 17³Ô¹Ï Connect increases communication between faculty, staff, and student services to maximize students' chances for success. 

Learn more about this new tool by selecting a topic.

What is 17³Ô¹Ï Connect?

17³Ô¹Ï Connect allows faculty to provide timely and direct feedback to students on academic progress in their course(s), while connecting students to campus resources that will help maintain or improve their class standing—all in one online hub!

Students and faculty can also use 17³Ô¹Ï Connect to ask questions, submit referrals, or request assistance from a number of campus resources.

Key Features of 17³Ô¹Ï Connect

Services and Support Networks

  • 17³Ô¹Ï Connect holds a catalog of important resources that students should know about and engage with during their educational journey here at 17³Ô¹Ï.
  • Students can use the "I Need a Success Coach" help feature to request information or assistance getting connected. A Success Coach will review the request and connect the student to the appropriate service.
  • The system also identifies certain resources and points of support that are most relevant to students based on classes they are actively enrolled in, or programs they belong to--making access to a wide array of support available at a click of the mouse!

17³Ô¹Ï Connect Tracking Items/Alerts

Alerts raised in the 17³Ô¹Ï Connect system will generate an email/text to the student encouraging them to login to follow up on the tracking item.

17³Ô¹Ï Connect allows users to raise four main alerts:

  • Kudos (to recognize good work and effort)
  • Flags (to encourage students to meet with their instructors and seek additional support)
  • Referrals (to campus resources)
  • To-Do's (actionable items to be completed by students)

Appointments

In 17³Ô¹Ï Connect, faculty and staff can enable the appointment feature to set up office hours scheduling for students online.

  • Use 17³Ô¹Ï Connect to set appointments with a Success Coach!
  • Save time emailing back and forth to confirm availability!
  • Track cancellations and no-shows, and keep notes on topics covered in your appointments.
  • Appointments generate an Outlook meeting invite that populates on work calendars when accepted.

How To Use 17³Ô¹Ï Connect

Faculty and Staff

The 17³Ô¹Ï Connect team provides 17³Ô¹Ï Connect tutorials for faculty and staff in written and video format through Canvas.



For in-person training, please contact Chris Chavez at [email protected]


Students

Please check out this video to learn the basics of how to navigate 17³Ô¹Ï Connect.

 

  • To access 17³Ô¹Ï Connect, log in to , and click on the "Students" tab.
  • Scroll down to find the 17³Ô¹Ï Connect link on the bottom left side of the page.
17³Ô¹Ï Connect Faculty Training

To schedule an individual training, please contact the 17³Ô¹Ï Connect Team at 650.949.7852

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Questions?
We're Here to Help!

17³Ô¹Ï Connect Team

[email protected]


Student Services Building 8300, Room 8302

View 17³Ô¹Ï Connect Office Hours

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